Terms and Conditions
In relation to our website hosting and website management services
Terms and Conditions for Web Hosting Services
Introduction
These terms and conditions govern the web hosting services provided by 88 Digital Media for websites built by us. By using our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Domain Name and Website Transfer Restrictions
1.1. Once your website is live on a custom domain name provided by you, we cannot transfer that website to another domain name that is:
Irrelevant to the original business name.
Associated with a different business type.
1.2. If you wish to use a new domain name for a website related to a different business name or type, you will be required to purchase a new website design service from 88 Digital Media.
2. Website Updates and Management Services
2.1. Our web hosting services include website management and updates to ensure your website remains functional and up-to-date.
2.2. Updates made to your website cannot:
Alter the website to reflect a different business type.
Transform the website to represent another business entity.
2.3. Should you wish to repurpose your website for another business type, a new website design service must be purchased.
2.4. All update requests must be made via email to ensure proper documentation and tracking. We cannot accept requests via phone call, text message, or WhatsApp.
3. Payment Collection and Suspension of Services
3.1. Payments for web hosting services are collected automatically on the agreed billing date.
3.2. If a payment fails to be collected:
Our payment provider will attempt to collect the payment again within 2-3 working days.
You will be notified via email if the second payment attempt also fails.
3.3. If the second payment attempt is unsuccessful:
Your website will go offline within 5-7 working days of the failed attempt.
Service will only be reinstated upon successful payment of the outstanding amount.
4. Refund Policy for Annual Subscriptions
4.1. Annual subscriptions for web hosting services are non-refundable.
4.2. By purchasing an annual subscription, you acknowledge and agree to this no-refund policy.
5. Limitation of Liability
5.1. 88 Digital Media will not be held liable for any loss of business, revenue, or data resulting from the suspension or termination of services due to non-payment or violation of these terms.
6. Amendments to Terms and Conditions
6.1. 88 Digital Media reserves the right to update these terms and conditions at any time. Clients will be notified of significant changes via email or through our website.